Support
Find a quick answer or send us a message. Support requests go to the My Little Piggy team, not to a public page.
Common questions
I can’t sign in
Check the adult account email, internet connection and email confirmation. A paired child device does not use the adult sign-in screen.
How do I pair a child’s device?
On the adult device, choose Pair a child’s device and select the child. Scan the QR code with the child device or enter the temporary code.
How do I disconnect a device?
The adult can remove a connected device from Settings. A child can also disconnect their own paired device; an adult is needed to reconnect it.
Does the app hold real money?
No. The Piggy Bank is a virtual family record. The grown-up remains responsible for the real money and updates the app when money is saved or spent.
Where do activity and reward notices appear?
Approvals, reward requests and savings-goal updates appear inside the app. If phone push notifications are added to your installed version, the app and device will also need notification permission.
How do rewards work?
A grown-up creates the reward. The child can request it after reaching the required amount, and the grown-up approves it before it is recorded as received.
How do I delete an account?
The adult can use Adult Settings → Delete Adult Account. If access is unavailable, use our Account Deletion page.